contact header clearwater group
Engaged Crew
Forward Compliance
Smart Maintenance

Privacy & Cookie Policy

The privacy policy below applies for all website visits, transactions and agreements with,

Clearwater Ship Management B.V.
Oever 3
3161 GR Rhoon
The Netherlands
Version: 28-06-2023 version number 1

We respect the privacy of the visitors to our website and ensure that the personal information you provide us with is treated as confidential. You can read below how we do this, and what personal data we collect from you for what purposes.

The use of personal data

When you use our website, we obtain certain data from you. These may be personal data. We only retain and use the personal data that are directly stated by you, in the context of the service requested by you (e.g. through the contact form), or of which it is clear at the moment you provide the data that they are provided to us for processing purposes. We will not use your personal data for other purposes, unless you have given us your consent for this in advance or we are allowed or required to do so under the law.

Purposes of use

To be able to offer you our best possible services, Clearwater Ship Management B.V. has to store your data in certain cases. Clearwater Ship Management B.V. uses your personal data for:

  • granting access to our website;
  • using the functionalities on our website;
  • the performance of agreements, transactions, and services;
  • customer relationship management, including contacting you if you request us to do so;
  • gaining an insight into the use of our website;
  • development of products and services;
  • determining strategies and policies;
  • making our internet offers more interesting by showing advertisements that fit in with your interests;
  • if necessary, discovering unlawful behaviour with respect to Clearwater Ship Management B.V., its clients, and its employees.

Description of the personal data

For the above-mentioned purposes, we will process the following of your personal data:

  • name and address details;
  • email address;
  • (mobile) telephone number;
  • IP address;
  • technical browser information;
  • cookie ID;
  • clicking and surfing behaviour;

Retention periods

We do not retain your personal data longer than is necessary for achieving the purposes referred to in this privacy and cookie statement.

Confidentiality and provision to third parties

We handle your personal data with confidentiality. We do not provide the personal data we collect through the website to third parties for direct marketing purposes of these parties. Furthermore, we will not provide data provided by you to other parties, unless you have given us your consent for this in advance, this is necessary in the context of the performance of the agreement, or we are allowed or required to do so under the law.

Data security

Clearwater Ship Management B.V. handles the processed data with due care, amongst other things to prevent unauthorised persons from gaining unintended access to these data. For example, we make sure that only the necessary persons have access to your data and that access to your data has been blocked.

Cookies

This website uses cookies. Cookies are small data files that are stored on or read from your device (PC, tablet or smartphone) via your web browser when you visit a website.

Without your consent, we only use necessary cookies that are essential for the website to function properly. For all other cookies, we ask for your consent first via the cookie banner.

Our website uses several types of cookies. Some cookies are placed by us, while others are placed by external services that we use on our website.

Which parties place cookies on this website?

If you give your consent, cookies may be placed by the following parties:

Google Ireland Limited

  • We use Google Tag Manager for website statistics. This includes processing information such as the number of visits and device data.
  • Data is retained for 401 days and is used exclusively to identify trends and optimise our website. It is not used for personalised advertising or remarketing.

You can withdraw your consent for these cookies at any time by clicking ‘Reject’ in the cookie banner at the bottom of the website.

If you give your consent, the following parties may place cookies through our website:

  • Google Ireland Limited
    We use Google Analytics 4, implemented via Google Tag Manager, for website statistics.
    • Purpose: to understand how the website is used, including the number of visits and pages viewed, so we can improve the website.
    • Advertising features and remarketing are disabled.
    • Data is retained for 401 days.
    • Data is not shared with Google for advertising purposes.
  • YouTube (Google Ireland Limited)
    Used to play videos. Cookies are placed as soon as you view a video.
    YouTube/Google Privacy and Cookie Policy
  • Vimeo (Vimeo Inc.)
    Used to play videos. Cookies are placed as soon as you view a video.
    Vimeo Privacy and Cookie Policy
  • Google Maps (Google Ireland Limited)
    Used to display interactive maps. Cookies are placed as soon as you view or interact with the map.
    Google Maps/Google Privacy and Cookie Policy

Types of cookies

1. Necessary cookies

These cookies help make the website usable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.

cc_cookie Remembers whether the cookie banner should be displayed. 182 days
collection_sort_random_feed Sorts collection items on the website. Session
dww-has-popup-shown Remembers whether a pop-up has previously been displayed. 30 days

2. Analytics cookies

These cookies help us understand how visitors use the website by collecting data and generating reports. They are only placed with your consent.

_ga Sends data to Google Analytics about the visitor’s device and behaviour. 401 days HTTP cookie
ga# Records how often a visitor has visited the website and data about their first and most recent visit. 401 days HTTP cookie

3. Media and external content

With your consent, we load external services to display videos and maps, such as YouTube, Vimeo and Google Maps. Once this content is loaded, these services may place cookies and collect data, such as your IP address, browser information and the pages you visit.

If you do not give your consent, this content will not be loaded and these services will not place cookies.

Managing your consent

You can choose whether or not to accept cookies. You can change or withdraw your consent at any time via ‘Cookie settings’. You can access these settings using the ‘Cookie settings’ button at the bottom left of the screen.

Deleting cookies

Most cookies have an expiry date. This means they automatically expire after a certain period and no longer record information about your visit to our website.

You can also manually delete cookies before their expiry date. For more information, please refer to your browser’s instructions.

You can also withdraw your consent by clicking ‘Cookie settings’ at the bottom left of the screen and changing your preferences. Cookies placed by us will then be deleted automatically.

Links to external websites

Our web pages contain links to other websites. This Privacy and Cookie Statement does not apply to third-party websites linked to our website.

We cannot guarantee that these third parties handle your personal data reliably or securely. We therefore recommend reading the privacy policies of these websites before using them.

Changes to this Privacy and Cookie Statement

We reserve the right to amend this Privacy and Cookie Statement. Any changes will be published on our website.

We recommend reviewing this Privacy and Cookie Statement regularly so that you remain informed of any changes.

Dutch Data Protection Authority

We are, of course, happy to assist you if you have any complaints about the processing of your personal data.

Under data protection legislation, you have the right to lodge a complaint about our processing of your personal data with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can contact the Dutch Data Protection Authority for this purpose.